One hour. That's how long it took me in the post office today. There were signs thanking everyone for their patience while they familiarized themselves with the new "state of the art" software on the computer.
I had to make an inquiry on the status of two money orders that were sent three weeks ago. My G-d, you would have thought that I was asking them where Jimmy Hoffa is buryed. They didn't know what form to use. Even after I gave them the form number 6401. They said we don't use that form now with the new computer system. Finally, after asking the postmaster they got the right form. Form number 6401. Then she tells me you can't fill this out until six weeks after the date on the money order. OK, I said send in the request anyway. By the time they get around to it, it will be six weeks.
While I'm filling out the paperwork, she goes to lunch and another girl comes on in her place. She tells me I have to wait 60 days before I can make an inquiry. Then she asks the girl next to her and she says I can make the inquiry anytime. No one knows anything. And the line is getting longer and longer. Finally, I finished my paperwork and they have the nerve to charge me $3.15. for each inquiry.
By the way the entire time I was waiting on line I was reading the signs.
Not one sign indicated the amount of a First Class stamp. They had signs for Ready Post, Additional Services, Global Priority Mail, US Priority Mail, Global Express Mail, US Express Mail. But nothing to indicate the a First Class letter is 39 cents.
There are many elderly people where I live. One man was waiting in the car for his wife. It took so long he came in looking for her. He thought she died on line. If this keeps up they are going to have to keep a supply of coffins on the lobby.